Playing History
This article outlines how to search for the playing history of an individual customer or member.
Cards Tab (List of Vouchers)
This article shows how to search for the list of vouchers associated with the particular customer/member.
Adding a card to guest profile
Article Contents: The video tutorial demonstrates how to manage member payments using the "Payment" tab in the Jonas Synergy software.
How to Redeem Loyalty
This article contains step-by-step instructions on how to see customer/member loyalty histories and how to make payments through loyalty.
Class Expiration / Archiving
Once a class is assigned to a customer, it cannot be deleted. The user has to wait until the expiration time of the class for it to get deleted.
Guest Playing & Purchase History
This article covers the features and functionality of the History and Purchase History tabs in the Jonas Synergy software.
Service Charge Exempt
This article shows you how to use the functionality to mark both a Tab in the Register and a Customer Profile as Service Charge Exempt.
Search, Add or View Guest Profile
This article covers how to Search/Add/View Customer profiles
Discount Rules for Guests / Members
Article Content: This article instructs on how you can set a Discount Rule to a specific Member/Guest through the Guest Profile.
Understanding the Guest Module
In this video, we will provide an overview of the Guest Module
Archiving a Guest
This is a step-by-step guide on how to delete (archive) a member from your Guest list. Please keep in mind that this will move the Guest to your Archived list.
Assign Guest Class
Article Contents: This article contains step-by-step instructions on how to link a Guest class to a Guest .
Relocating Guest email from archived to a new profile
This article contains a step-by-step guide on how to move an email address from an archived guest profile to a newly created profile. This process is crucial in situations where a Guest requires a new profile or needs to change the email address
How to create a flag
This article contains step-by-step instructions on how to set a new flag for customers.
Mass and Multiple Membership Adjustment
Article Contents: This Article Provides Step-By-Step Instructions On How To Use The Membership Tool In The Customers Module To Perform A Mass Membership Adjustment And A Multiple Membership Adjustment.
Create & Manage Groups
This article gives step-by-step instructions on how to create and manage Groups.
Adding a New Guest
This article summarizes how to add a new guest from Tee Sheet, Register, and Guest Tab.
Guest File Upload
This article covers ability to upload multiple file formats to a guest's or member's profile.