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Legal Business Name / Tax ID Change
This article outlines the process for requesting a change to the legal business name or tax ID for a CardConnect merchant account.
Submitting A Merchant Services Support Ticket
This article contains information on how to submit a support ticket in CardPointe.
DBA Name Change
This article contains information about changing the DBA (Doing Business As) name for a Cardconnect account.
CardPointe FAQs
This article contains information regarding common questions that arise with Cardpointe.
Update Bank Account Information
This article guides users through the process of requesting a bank account change for a CardConnect merchant account.
Subscribing to Ticket Updates
This article provides instructions on subscribing to email notifications for updates on CardConnect Support tickets.
Updating an Existing Merchant Services Support Ticket
This article contains information on updating an existing Merchant Services support ticket in the CardConnect system.
Merchant Account Updates
This article explains how to update merchant account information in the CardConnect system by creating a support ticket.