Void Window Setting / User Specific Void Window

SETTINGS: VOID WINDOW SETTING/USER SPECIFIC VOID WINDOW

Article Contents: This article contains a step-by-step instruction on how to set the void window setting and how to set User-specific Void Windows.

Step by Step

Step 1:   Click on the Gear wheel (Settings) Icon in the top right corner of Jonas Synergy.
 
 
Step 2:   From the left hand menu, click on "Register Settings."
 
 
Step 3:  Scroll down to the "Void Window" setting. The void window is based on days. Ex. 1 for 1 day. 
 
 
The void window will need to be set in "days" and will allow you to void a transaction within that void window. 
1) If the void window is set to 1 day, you'll be able to void transactions that occurred yesterday. 
 
2) If the void window is set to 2 days, you'll be able to void transactions that occurred up to 2 days ago. 
 
3) If there is nothing set in the void window, you will only be able to void transactions that occurred today or same day transactions. 
 
User-specific Void Windows
 
Overview of the user-specific void window feature for transaction management
 
Step by Step: 

Step 1: Go to 'Settings', then 'Manage Roles', followed by 'Action', and then select 'Settings'. Enter the 'Void Window' section. 


Step 2: Set custom time frames in days that employees are allowed to void transactions, which provides flexibility and minimizes potential misuse.


Note: If there is not a void window set on the user role level, the software will default to the global setting found in "Register Settings."

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