Configuring Firewall Allow-Lists for Jonas Synergy: Step-by-Step Guide

General : Firewall Allow List

Article Contents: If you are on a restricted network environment, you might need to allow outbound/Inbound traffic between your network and Jonas Synergy to ensure that your environment can connect to our servers.

Note: 

Domains listed in this article must be allow-listed in your router or firewall settings.

If you do allow-list domains in your firewall, you will need to include the domains listed below.  We recommend you use wildcarded domains if supported as subdomains are subject to more frequent changes. If your firewall does not support this functionality the full, current list of subdomains is included.

A firewall allow-list is a list of websites that are configured on a firewall or router to be explicitly allowed to pass without any restrictions. This does not apply to all customers, only to those who have already configured firewall settings to block/restrict specific websites.


Step By Step

Step 1: Wildcarded domains (recommended approach):

Jonas Synergy Services

  • *.jonassynergy.com – Jonas Synergy cloud services
  • *.posapi-cc[Insert Environment Variable].Jonas-Synergy.com - Your environment is listed in the bottom right corner of the management system. Starting with "@Jonas", make note of the number and insert it between the brackets.
  • https://installer.jonassynergy.com/internal/appdescriptor_64bit.rss  -Jonas Synergy Updater
  • api.darksky.net - Weather Information
  • google.com - Network availability check
  • google-analytics.com - User analytics gathering
  • googleapis.com - Google services
    hockeyapp.com - Crash logging


Step 2: Merchant Services:
-First-American & First-Pay-

  • secure.goemerchant.com - Processing Gateway
    -Sound Payments-
  • secure.spweblink.com - Gateway & Devices
    -PAX Hardware-
  • t.paxstore.us  and Ports 9080 & 10009 – Gateway & Devices
    -Clover-
  • *.sandbox.dev.clover.com/ - Clover Gateway & Devices - Debugging
  • *.api.clover.com/
  • *.sandbox.dev.clover.com/
  • *.api.clover.com/
    -CardConnect-
  • *.boltgw.cardconnect.com/ - Gateway & Devices
  • *.boltgw-uat.cardconnect.com/ - Gateway & Devices
  • *.cardpointe.com - Gateway & Devices
  • *.bolt.cardconnect.com
  • *.bolt-uat.cardconnect.com

Step 3: Explicit sub-domains (not recommended):

  • bolt.cardpointe.com -  Bolt Terminal API Connection - TCP - PROD
  • bolt-terminal.cardpointe.com - Bolt Terminal Gateway Connection - TCP - PROD
  • bolt-uat.cardpointe.com - Bolt Terminal API Connection - UAT - PROD
  • bolt-terminal-uat.cardpointe.com - Bolt Terminal Gateway Connection - UAT - PROD

 

Step 4: Reserved IP Addresses:

  • 198.62.138.0/24 - Reserve for CardPointe Terminals
  • 206.201.63.0/24 - Reserve for CardPointe Terminals

 

Step 5: Ports:

  • 443 - Reserve for CardPointe Terminals
  • 9080 – PAX Hardware
  • 10009 – PAX Hardware

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