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Configuring a Cash Drawer

Article Contents: The below guide will walk you through configuring a cash drawer to automatically open.

Step-By-Step:

(If you are using an EPSON TM30, see the bottoms steps)

Step 1: Plug in the RJ12 connector cable (which looks similar to a phone line) from the cash drawer into the back of your receipt printer. 

Step 2: On your computer, go to the SETTINGS menu, select DEVICES and select PRINTERS & SCANNERS from the left-hand menu. 

Step 3: Select the printer you'd like to configure and click on the MANAGE button.

Step 4: Click on the PRINTER PROPERTIES link and a window will open. From here, select the DEVICE SETTINGS tab.

Step 5: Under INSTALLABLE OPTIONS, find the PERIPHERAL UNIT TYPE and change it to "Cash Drawer."

 

Step 6: Change the PERIPHERAL UNIT 1 and the PERIPHERAL UNIT 2 fields to "Document Bottom" to have the drawer open after the receipt starts to print. Click OK to save these settings and perform a test sale to see if it's been configured properly.

Tip: If you want the cash drawer to trigger before the receipt prints, select "Document Top" for both Peripheral Unit 1 and 2. 

IF YOU ARE USING AN EPSON TM30, PLEASE FOLLOW THE BELOW:

Step 1: 
Plug in the RJ12 cable (which looks similar to a phone line) from the cash drawer to the back of your receipt printer. 

Step 2: On your computer, go to the SETTINGS menu, select DEVICES and select PRINTERS & SCANNERS from the left-hand menu. 

Step 3: Select the printer you'd like to configure and click on the MANAGE button.



Step 4: Click on PRINTER PROPERTIES link and a window will open. From here, under the GENERAL tab, click on PREFERENCES.

Step 5: Under Preference Options, find the PERIPHERALS tab and click on the drop down menu to select "Cash Drawer." Make sure the OPEN option is selected under the Cash Drawer 1 and 2 options. 

Click OK to save these settings and perform a test sale to se if the printer has been configured properly. 

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