Member Management - Add New Card and Add ACH Account.

Add a Card or ACH to a Member Account

Article Contents: This article outlines the process for adding a new card or ACH account to a member's profile.

Once a card or ACH account is on file for a guest, they become eligible for automated charges, which are scheduled according to your billing cycle. Additionally, you can manually charge the stored card if the guest has an outstanding order in the register or tee sheet.

Step-By-Step: 

Step 1: Navigate to the "Members" tab on the top navigation bar. From there, select the "Guests" tab on the left-hand side menu.  Locate the guestto whom you wish to add a new payment method. Click the Action button and then "View/Edit", located in the far-right action column next to their name.


  
Step 2: After the member's profile opens, select the "Payment" tab. Here, you can either "Add New Card" or "Add ACH Account."
 



A) Click on the "Add New Card" option, which will reveal a set of required fields for securely storing the credit card information:
    • Name on the Card
    • Card Number
    • CVV Code
    • Card Expiration Date
    • Billing Address
    • ZIP Code
2.  After filling in the details, click "Add Card."

You may also set a default auto-billing amount, otherwise, the account's balance will be paid in full each billing cycle. To set this, add the amount in the "Choose default monthly amount" box.

3.  Click the "Save" button to complete the process.

Option B) Add ACH Account
 
Click on the "Add ACH Account" option, which will open a list of required fields for securely storing the bank account information:
    • Business Account (Yes or No)
    • Account Type (Checking or Savings)
    • Bank Account Number
    • Routing Number
    • Street Address
    • City
    • State
    • ZIP Code
 
2.  After filling in the details, click "Add Account."



You may also set a default auto-billing amount, otherwise, the account's balance will be paid in full each billing cycle.

3.  Click the "Save" button to complete the process.

Note: Once a card or ACH account is added, the guest is automatically included in scheduled charges according to your billing cycle. Additionally, you can manually charge the stored card or account when the guest has an outstanding order.

    • Related Articles

    • Forced ACH Invoice Payment

      This article explains how ACH payments function, why they are restricted to invoicing rather than being available at the register level, and how to process a forced ACH payment when necessary. Step 1: Understand ACH Payment Processing ACH payments ...
    • Add New Card

      Article Contents: This article contains step-by-step instructions on how to add a new card to make payments through the Membership Portal. Step-By-Step: Step 1: Log-in to the member portal via your course website using either your membership ID ...
    • Add a Sub-Member

      Article Contents: This article explains how to add sub-member to the primary members. Step-By-Step: Step 1: Click on the "Guests" then click on "Members". Step 2: Select Particular member that you want to add sub-member and click on Action -> ...
    • Member List

      Article Contents: This article contains a step-by-step guide on how to view your member list. Step-By-Step: Step 1: Click on the Members Tab on the left pane. Step 2: Click on the Members button on the left side of the window to go to the member ...
    • Member Ledger

      This article summarizes Member Management-Member Ledger Step-By-Step: Step 1: Click on the "Customers" tab located at the top navigation bar. Step 2: Select the "Members" tab from the left-hand navigation menu, you will find the “Members List” in the ...