Relocating Guest email from archived to a new profile

Relocating Guest email from archived to a new profile

This article contains a step-by-step guide on how to move an email address from an archived Guest profile to a newly created profile. This process is crucial in situations where a Guest requires a new profile or needs to change the email address.

Step-By-Step:
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Step 1: Begin by navigating to the archived Guest profile. This can be done by accessing the 'Guests' module in your system and selecting the specific archived Guest from the Archived Guests tab.
 
Step 2: Once in the archived Guest's profile, proceed to the ' General Info' tab. Here, change the email address that needs to be moved to a dummy placeholder email, such as  [email protected]. This step is essential to free up the original email address for use in another profile.

 
Step 3: Now, navigate to the Guest account where the email address should be transferred. This could involve either creating a new profile for a Guest or accessing an existing one.

Step 4: In the new or existing Guest profile, go to the ' General Info' tab, similar to the process in the archived profile. Here, add the original email address that was previously replaced with the dummy email.

This guide ensures a smooth transition of email addresses between Guest profiles while maintaining the integrity of the account data. For any additional information or clarification, please contact the support team.

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